Innovations in Optics Hires Customer Success Engineer

Innovations in Optics, Inc. (IOI), Woburn, Massachusetts, a provider of high power LED light sources for science and industry, has announced the addition of Karen Allardyce as customer success engineer. She will report directly to Kevin Carr, the VP of business development.

Allardyce earned a B.S. and M.S. in optics with thesis from the University of Rochester, followed by post-graduate studies at both Harvard and UCLA. In her role as customer success engineer, Allardyce will serve as a senior liaison connecting customers and products to ensure the mutual success of both buyer and supplier.

“We are very excited to have Karen join the IOI team,” Carr said. “She brings outstanding leadership skills and dedication to our customer-centric operation. Her experience and high energy level will play an instrumental role in our expansion and continued success.”

“I am thrilled to be joining the IOI team,” Allardyce said. “The company has a cutting-edge core technology, compelling vision for the future, synergistic culture, engaged leadership, and is growing rapidly. I look forward to enabling IOI to be world class in quality, efficiency and responsiveness to our customers.”

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